Background Music Service robi

Background Music Service

Service Details

Background Music (BGM) is a fun based service that allows callers to add some BGM’s automatically and lets them speak to their friends with the selected background music. The BGM service is available to all customers (pre-paid and post-paid) of the operator where the service is live. Once they are subscribed to the service, they will be able to make calls to their friend’s with background Music.

How to use?

- Caller dials Short code 8386 from the mobile.
- Caller selects the BGM they would like to continue in.
- The caller then inputs the Friend number.
- The call is then connected and user can speak to their friends with selected BGM.

How to Subscribe

-  Via IVR: Users that call in to the Background Music service and have not subscribed will automatically be given the option to subscribe for the service
-  Via SMS & USSD: Users will also be able to subscribe by sending a preconfigured keyword to the short code 8386 via SMS or USSD –

Pack	SMS Activation	USSD Activation
Daily	START BGM	*8386*1#
5 Days	START BGM5	*8386*3#
10 Days	START BGM10	*8386*5#
20 Days	START BGM15	*8386*7#
30 Days	START BGM25	*8386*9#

How to Unsubscribe

-  Via IVR: Users can call in to the Background Music service and follow the options from the Main Menu to unsubscribe from the service.
-  Via SMS & USSD: Users will also be able to unsubscribe by sending a preconfigured keyword to the short code 8386 via SMS or USSD -

Pack	SMS Deactivation	USSD Deactivation
Daily	STOP BGM	*8386*2#
5 Days	STOP BGM5	*8386*4#
10 Days	STOP BGM10	*8386*6#
20 Days	STOP BGM15	*8386*8#
30 Days	STOP BGM25	*8386*10#

Charging & other details

Content	Sub-category	Subscription Fee in BDT	Bundle Minute	Validity in days
Subscription	Daily pack	1.00	5 minutes	1
	5 days pack	5.00	25 minutes	5
	10 days pack	10.00	50 minutes	10
	20 days pack	15.00	75 minutes	20
	30 Days pack	25.00	125 minutes	30
•  Browsing charge FREE •  Service is auto renewable

-  After consuming all bundle minutes before ending the validity, user can purchase/top up another bundle minute from the available packs. Validity will not increase here.
-  No opt-in and opt-out fee is applicable (only subscription fee is needed)
-  Tariff excluding 3% Supplementary Duty (SD) + 15 % VAT on price inclusive of SD.